Quotation/Order Entry Specialist

Quotation/Order Entry Specialist

ERALUX Canada is an organization aimed to contribute towards enabling reduction in energy consumption through the adoption of LEDs and the integration of progressive technology solutions. ERALUX was founded on a principle driving change in the LED industry:

  • People
  • Integrity
  • Accountability
  • Fluid

What’s In it for You?

We are opening a position for a Quotation/Order Entry Specialist to join our team in Saint-Laurent, Quebec.

Key Responsibilities

  • Order entry and order management
  • Sort incoming customer orders and enter/edit orders based on proper priorities
  • Respect all contractual SLAs for order entry and management
  • Work with Inside Sales Rep’s to facilitate accurately entering valid customer purchase orders into procurement system ensuring a high degree of order accuracy (pricing, margins, cost, quantities, PO #, ship to, bill to)
  • Respect order entry specific requirements for customer reporting and royalty payments
  • Contact sales on any incomplete information from purchase orders
  • Weekly review of pending orders
  • RMA request creation and follow-up
  • Support the Sales team for any questions related to Order Management or ongoing requests
  • Provide customers information when required, such as copies of invoices and proof of orders
  • Assist with requests when Inside Sales Reps are on vacation
  • Flexibility to assume other duties as required
  • Manage E-mail and Interoffice communication system

Skills/Requirement

  • Excel mastering is an important asset
  • Post-secondary education and/or related sales or LED industry experience
  • Experience working in an ERP system would be beneficial
  • Manage stress well
  • Ease of learning
  • Ability to process orders swiftly to avoid bottlenecks
  • Ability to recognize missing or invalid information on work orders
  • Experience in Order Entry is an asset
  • Bilingual is an asset

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