Thank you for visiting our website. Eralux is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined herein, please refrain from using our website.
1.1 Personal Information: We may collect personal information from you, including but not limited to your name, email address, phone number, company name, and job title when you visit our website, request product information or quotations, or otherwise engage with our company.
1.2 Usage Information: We automatically collect information about your interaction with our website, including your IP address, browser type, device type, pages visited, and the duration of your visit. This information is collected using cookies and other tracking technologies.
2.1 Providing Services: We use the information collected to provide and improve our products, services, and website, to respond to your inquiries, and to fulfill your requests, including quotations, orders, and project support.
2.2 Marketing Communications: With your consent, we may use your email address to send you promotional materials, product updates, and other communications related to our products and services. You can opt out of these communications at any time.
2.3 Analytics: We analyze usage data to enhance the functionality of our website, improve user experience, and optimize our marketing efforts.
2.4 Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3.1 We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this Privacy Policy. We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep this information confidential.
4.1 We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5.1 You have the right to access, correct, or delete your personal information. If you have any questions or requests regarding your data, please contact us at support@eralux.com.
6.1 This Privacy Policy is governed by the laws applicable to Eralux’s place of business. Your personal information may be stored, processed, or accessed in jurisdictions outside your own, including by service providers acting on our behalf, and may therefore be subject to the laws of those jurisdictions. Where this occurs, we use contractual and technical measures to ensure your information receives a comparable level of protection.
7.1 We reserve the right to update or modify this Privacy Policy at any time. The effective date at the top of the page indicates when the policy was last revised. We encourage you to review this Privacy Policy periodically for any changes.